Learners must have basic computer literacy to ensure they can actively engage with the course materials. The module contains Bahasa Melayu subtitle.
Security guards interact with people on a daily basis. Discipline and good communication skills are fundamental to the success of a security personnel. This module focuses on the importance of keeping security guards disciplined and accountable and how to foster a disciplined culture in the workplace. The module also discusses how to cultivate good communication skills and identify the comunication barriers in the private security profession.
This is an interactive e-module with engaging scenarios and quizzes to helps learners apply concepts to workplace examples, enhance understanding and retention of the materials taught.
At the end of this module, learners will be able to:
Security guards interact with people on a daily basis. Discipline and good communication skill are fundamental to the success of a security personnel. This module emphasizes on the importance of keeping security disciplined and accountable by providing ways to create a disciplined culture in the workplace. Secondly, the module discusses three main types of communication and how communication skills contribute to the success of a security guard.
Security Guard e-Learning Series: Discipline and Effective Communication (Interactive)
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