0
Content Provider

IRSHAD HR CONSULTING SDN. BHD.

Trainer Name

Ahmad Shukri Muhammad

Skill Area

Public Relations, Customer Service or Communications

Reviews

4.7 (12 Rating)

Preview this course

Course Requirements

No requirement required

Course Description

This programme is designed to help you as Personal Assistants and Secretaries to refine your skills and knowledge on managing self, interpersonal skills, team and work related issues that are essential to achieve excellence in the workplace.

Course Outcomes

1.    Identify the qualities of a successful Personal Assistants & Secretaries

2.    Gain greater understanding of the Manager’s role and how you can support them effectively

3.    Manage conflicting work priorities effectively

4.    Foster effective interpersonal skills working relationship

5.    Apply practical digital tools to enhance your work productivity

6.    Manage stress effectively

 

Course Curriculum

1 Redefining your roles and skills set
5 Min


1 Getting Organised
4 Min


1 Interpersonal Communication with Key Stakeholders
20 Min


1 Working with your boss
22 Min


1 Managing Stress at the Workplace
7 Min


1 Application of Digital Tools in your daily work
11 Min


2 Quiz 1 [Quiz]
Start 40 Min


1. Handout Notes

Learner Feedback

How to become good Secretary & Personal Assistants?

5

Course Rating
100.00%
0.00%
0.00%
0.00%
0.00%

Log In or Sign Up as learner to post a review

Shopping Cart

Loading...