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Content Provider

EQUICK LEARN SDN. BHD.

Trainer Name

eQuick Learn

Skill Area

Education, Skills Development or Languages

Reviews

4.8 (159 Rating)

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Course Requirements

Learners must have basic computer literacy to ensure they can actively engage with the course materials.

Course Description

This module provides guidelines on effective communication in the workplace. It explores the key elements of a communication process, types of communication as well as ways to improve our business communication. It identifies communication barriers in the workplace and suggests ways to overcome them.



This module is divided into three lessons:

  • Lesson One - Communication Process
  • Lesson Two - Types of Communication
  • Lesson Three - Overcome Communication Barriers




Course Outcomes

At the end of this module, you will be able to:

  • Identify key elements in a communication process
  • Name four main types of communication
  • Identify practical ways to overcome communication barriers


Course Curriculum

1 Effective Communication in the Workplace
1 Hour

This module provides guidelines on effective communication in the workplace. It explores the key elements of a communication process, types of communication as well as ways to improve our business communication. The module also identifies the barriers that potentially cause communication breakdown in the workplace and suggests ways to overcome them.


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Effective Communication in the Workplace (Interactive)

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