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Trainer Name

Mrunmayee Sathe

Skill Area

Public Relations, Customer Service or Communications

Reviews

4.3 (18 Rating)

Course Requirements

Basic English Language Comprehension Proficiency of CEFR A2 Level

Course Description

Here are the 3 major keys in building rapport, works for both personal and business reasons: A. Be empathetic B.Be a good listener C.Remember trust is key to building rapport with customers. In this lesson, I will guide on how to achieve the three major keys above, and as a bonus, learn how to use these 3 magical words effectively- Please, Sorry & Thank you. Building rapport helps to achieve mutual trust and understanding between two or more people. It leads to deep listening, meaningful conversations, and fulfilling relationships where everyone involved benefits.

Course Outcomes

At the end of this session, you will be able to: 1. Close and harmonious relationships between people. 2. Gaining a person's trust by showing concern for their needs and communicating well. 3. Seek to understand key challenges

Course Curriculum

1 Build a Harmonious Rapport with Communication Skills
1 Hour 15 Min


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Build a Harmonious Rapport with Communication Skills

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