Content Provider


Trainer Name

Pang Sern Yong

Skill Area

Digital Technologies and Digital Transformation


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Course Requirements

  • Basic familiarity with digital tools and platforms.
  • Access to a computer and stable internet for viewing course materials and participating in interactive elements.
  • Interest in AI, technology adoption, and digital transformation in the workplace.

Course Description

This course delves into the revolutionary impact of ChatGPT on the future of work, emphasizing its role in enhancing productivity and efficiency across various business sectors. Through detailed discussions and expert insights from the webinar "AI, ChatGPT, and the Future of Work," participants will explore practical applications of ChatGPT, including content generation, customer interaction, and workflow optimization. The course will also address strategies for implementing AI tools effectively within organizational structures to drive innovation and maintain competitive advantage.

Course Outcomes

  • Understand ChatGPT's foundational principles and its practical applications in the workplace.
  • Learn strategies for implementing ChatGPT to enhance business processes and communication.
  • Explore case studies demonstrating the successful integration of ChatGPT in business settings.
  • Gain insights into managing organizational change when adopting new technologies like ChatGPT.
  • Develop skills to evaluate the effectiveness of ChatGPT and other AI tools in achieving business goals.

Course Curriculum

1 AI, ChatGPT and the Future of Work: An Introduction
1 Hour

This foundational lesson introduces participants to ChatGPT’s potential to revolutionize workplace dynamics and operational efficiency. Explore the applications of ChatGPT in various business settings, from improving content creation to optimizing customer interactions and beyond. Participants will learn how ChatGPT can be leveraged to enhance decision-making, reduce mundane tasks, and foster a culture of innovation. Insights into practical case studies and expert discussions will enable learners to visualize how AI can be strategically implemented within their own organizations for maximum impact.

2 AI, ChatGPT, and the Future of Work - Review Quiz [Quiz]
15 Min

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Trainer Name

Pang Sern Yong

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AI, ChatGPT and the Future of Work


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